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People centred Service Design

A wise man once said: "If your only tool is a hammer then every problem looks like a nail." In our work we try to help taking the perspective of the nail first. With patience, the right methodology and some passion there is a way to change the hammer to something more suitable if necessary. Sometimes a hammer is just fine.


It all start with the development of a common language and common mental models. In today's reality there are no Users any more - we are all PEOPLE with a certain way of experiencing and understanding the context around us.


We help you to understand the human side behind your “customer” to develop the best service / product possible.


Stay tuned and come back, we will extend this site very soon to explain and showcase the range of our services. But you don't have to wait, contact us if you think we can help you!

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Phone: (+41) 44 542 33 40

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Dubsstrasse 23,
8003 Zürich, CH

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